Finding Hope Beyond the Mask: A Texas Crisis Center Volunteer’s Story

Humans wear different masks for different reasons. Some protect us, like medical masks that doctors use, while others are for fun, like costumes at Halloween. Most of the time, however, we greet the world with our own faces—or so it seems. But the most common masks are the invisible ones we wear and carry around every day, hiding our true emotions behind smiles and laughter. This facade often acts as a protection or barrier from judgment or misunderstanding, but they can also make us feel alone when we’re struggling inside. For many, maintaining this mask can feel overwhelming, especially when battling inner demons like depression and suicidal thoughts.

The following story, written by a volunteer at the crisis hotline, is a reminder that beneath the invisible masks we wear, we can find strength in vulnerability and hope for brighter days.

Taking Off the Mask – A Volunteer Story

“As volunteers on the hotline, our focus is the caller and not us, but sometimes sharing a piece of our journey can remind others that they’re not alone. So, I’d like to share my story.

I volunteer because I know the pain of life and being in so much anguish that killing myself was a constant thought. I just wanted the pain to end. Only a couple of close friends knew I was struggling. Most people thought I was always happy and never got mad. I wore a mask, because I didn’t know how to show emotions in a healthy way, and I lived in fear of judgment or rejection.

After finally getting professional help in an outpatient program, I was able to receive diagnoses, medication, a support system, and started my healing process. That experience truly saved my life.

That’s why I’m a voice callers hear on the hotline. I want my pain to have a purpose. Through the Texas crisis center, I’m able to share my suicide story and help others see that they, too, can find hope.

I still struggle at times, but now I know how to process my feelings and emotions, reach out to my support system, and, most of all, have hope for my future.

There is hope and goodness on the other side of the pain and anguish. It requires going through it to look back and see what you’ve survived. You may not see it or feel it now, but you have a purpose, and there is a place for you in this world.

You are not alone. Someone who cares and understands what you’re going through is waiting for your call.”

Call the Crisis Hotline

Our volunteers on the crisis hotline understand the importance of creating a safe space for those who feel isolated by their pain and compelled to wear a mask. Wearing that mask can be exhausting, isolating us from the help and understanding we need. Reach out to our depression hotline in Texas; our volunteers at the Suicide & Crisis Center of North Texas are here to listen. Our team is deeply passionate about others and the struggles that come with suicidal thoughts.

If you need an understanding ear, call the crisis hotline today at (214) 828-1000. Your call could be the first step toward healing.